7spim Casino Privacy Policy

Introduction

7spim Casino ("we," "us," "our," or "the Platform") respects the privacy of every individual who accesses our online gaming services. This Privacy Policy describes the types of personal information we collect, how we use and protect that information, and the rights you have concerning your personal data.

This Privacy Policy applies to all users of the 7spim Casino platform accessible at 7spim.cam, including registered account holders and visitors who browse the Platform without creating an account. By accessing or using the Platform, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

If you do not agree with any aspect of this Privacy Policy, you must immediately cease using the Platform and refrain from registering an account.

Data Controller

For the purposes of applicable Philippine data protection law, 7spim Casino is the data controller responsible for the personal data collected through the Platform. This means 7spim Casino determines the purposes and means of processing your personal information.

Questions, concerns, or requests regarding your personal data should be directed to our data protection team using the contact information provided in Section 15 of this Privacy Policy.

Data We Collect

7spim Casino collects several categories of personal data to provide gaming services, maintain account security, comply with legal and regulatory obligations, and communicate with players. The specific data collected includes:

3.1 Registration Data

When you create a 7spim Casino account, we collect the following information:

• Full legal name as it appears on government-issued identification;
• Date of birth (to verify you meet the 21+ age requirement);
• Email address;
• Philippine mobile phone number;
• Registered residential address in the Philippines;
• Username and password (password is stored in encrypted form only);
• Preferred account currency (PHP).

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering regulations and PAGCOR licensing requirements, 7spim Casino may request additional identity verification documents, including:

• Government-issued photo identification (Philippine passport, national ID, driver's license);
• Proof of address documents (recent utility bill, bank statement, government correspondence);
• Proof of payment method ownership (bank statement excerpt, e-wallet screenshot showing account holder name).

3.3 Transaction & Financial Data

To process deposits and withdrawals, we collect:

• Payment method identifiers (GCash mobile number, Maya account, bank account details for withdrawals);
• Transaction history (deposit amounts, withdrawal requests, transaction timestamps, payment method used);
• Account balance and wagering history;
• Bonus claims and wagering progress toward bonus requirements.

Note: 7spim Casino does not directly store full credit card numbers or sensitive payment credentials. Payment processing is handled by certified third-party payment processors who maintain their own PCI-DSS compliant data security standards.

3.4 Gaming Activity Data

We automatically collect data related to your use of the Platform's gaming services, including:

• Games played, bet amounts, win/loss outcomes, and game round timestamps;
• Session duration and frequency of play;
• Device type, operating system, and browser used to access the Platform;
• IP address and approximate geographic location (city level);
• Referral source (how you arrived at the Platform).

3.5 Communications Data

When you communicate with 7spim Casino customer support or compliance teams, we retain records of:

• Live chat transcripts;
• Email correspondence;
• Support ticket history and resolution outcomes;
• Feedback and complaints submitted through Platform channels.

How We Use Your Data

7spim Casino processes your personal data for the following specific purposes:

4.1 Account Management & Service Provision

• Creating and maintaining your player account;
• Authenticating your identity when you log in;
• Providing access to casino games, live dealer tables, sportsbook, and bingo services;
• Processing deposits and withdrawal requests;
• Managing your account balance and transaction history;
• Administering bonuses, promotions, and loyalty rewards.

4.2 Legal & Regulatory Compliance

• Verifying that you meet the 21+ age requirement under Philippine gaming law;
• Conducting Know Your Customer (KYC) identity verification as required by PAGCOR and anti-money laundering regulations;
• Reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines as required by Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments;
• Retaining transaction records for regulatory audit and inspection purposes;
• Responding to lawful requests from Philippine government authorities, courts, or regulatory bodies.

4.3 Fraud Prevention & Security

• Detecting and investigating suspicious account activity, including potential fraud, money laundering, or multi-account violations;
• Verifying that payment methods are legitimately owned by the account holder;
• Monitoring for unusual betting patterns that may indicate prohibited conduct;
• Enforcing self-exclusion periods and ensuring excluded players cannot access gaming services.

4.4 Responsible Gaming

• Tracking deposit limits, loss limits, and session duration settings that you have configured;
• Monitoring gaming behavior patterns to identify players who may be at risk of problem gambling;
• Enforcing cooling-off periods and self-exclusion requests at the system level;
• Communicating responsible gaming information and support resources to players who may need them.

4.5 Service Improvement & Analytics

• Analyzing aggregated, anonymized usage data to improve Platform performance and user experience;
• Understanding which games and features are most used by Filipino players;
• Testing Platform updates, new features, and interface changes;
• Diagnosing and resolving technical issues.

4.6 Marketing Communications

Where you have provided explicit consent, 7spim Casino may send you promotional communications about new games, bonus offers, and platform updates. You may withdraw your marketing consent at any time by updating your communication preferences in account settings or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing conducted prior to that withdrawal, nor does it affect processing for non-marketing purposes.

Legal Basis for Processing

Under the Data Privacy Act of 2012, 7spim Casino processes your personal data on the following legal grounds:

Data Sharing & Disclosure

7spim Casino does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

6.1 Service Providers

We engage carefully vetted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (for GCash, Maya, BPI, BDO, UnionBank, and Coins.ph transactions), identity verification providers, cloud infrastructure providers, and customer support platform operators. All third-party processors are contractually required to process your data only for the purposes we specify and to maintain security standards consistent with this Privacy Policy.

6.2 Regulatory and Law Enforcement Authorities

7spim Casino will disclose personal data to Philippine government authorities, regulatory bodies, courts, or law enforcement agencies where required by law or in response to lawful requests. This includes mandatory reporting to the AMLC of suspicious transactions under anti-money laundering legislation, and compliance with PAGCOR inspection and audit requirements.

6.3 Game Providers

Third-party game developers and studios whose games are featured on the Platform may receive limited gameplay data (game round results, bet amounts, account identifiers) for technical purposes including game functionality, RNG certification, and dispute resolution. Game providers are contractually prohibited from using this data for independent commercial purposes.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets involving 7spim Casino, your personal data may be transferred as part of the transaction. You will be notified of any such transfer and any material changes to data handling practices that result from it, in accordance with applicable law.

Cookies & Tracking Technologies

7spim Casino uses cookies and similar tracking technologies to operate the Platform, maintain session security, and analyze how the service is used. The categories of cookies we use are as follows:

7.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged into your account, security tokens that protect against cross-site request forgery, and load balancing cookies that ensure stable Platform performance. No consent is required for strictly necessary cookies as they are essential to service delivery.

7.2 Functional Cookies

Functional cookies remember your preferences and settings, such as your preferred game lobby view, display language, and responsible gaming limits you have configured. These improve your experience but are not strictly necessary. You may disable functional cookies, but doing so may affect certain Platform features.

7.3 Analytics Cookies

Analytics cookies help us understand how players use the Platform so we can improve it. Data collected via analytics cookies is aggregated and anonymized — it does not identify individual players. We use this data to understand which games are most popular among Filipino players, identify navigation paths that cause confusion, and measure the effectiveness of Platform updates.

7.4 Managing Cookies

You can manage non-essential cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, though disabling certain cookies may affect your ability to use some Platform features. Instructions for managing cookies in common browsers are available through each browser's help documentation.

Data Security

7spim Casino implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or destruction. Our security measures include:

• Encryption in transit: All data transmitted between your device and 7spim Casino servers is encrypted using TLS (Transport Layer Security) protocols;
• Encryption at rest: Sensitive personal data stored on our servers is encrypted using industry-standard algorithms;
• Access controls: Access to player personal data is restricted to authorized personnel on a strict need-to-know basis, with all access logged and audited;
• Password security: Account passwords are stored using one-way cryptographic hashing and are never accessible in plain text to any 7spim Casino employee;
• Regular security assessments: We conduct periodic security audits and vulnerability assessments to identify and remediate potential weaknesses in our data protection infrastructure;
• Incident response procedures: We maintain documented data breach response procedures and will notify affected players and the National Privacy Commission in the event of a breach that poses a real risk of serious harm, within the timeframes required by applicable law.

While 7spim Casino takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

Data Retention

7spim Casino retains personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to applicable legal and regulatory retention requirements. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be associated with an individual player. Where technical constraints prevent immediate deletion, data is isolated from active systems and scheduled for deletion at the next available cycle.

Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 7spim Casino:

10.1 Right to be Informed

You have the right to be informed about what personal data 7spim Casino collects, how it is used, and with whom it is shared. This Privacy Policy fulfills that obligation. If you have questions about any aspect of our data practices not addressed here, you may contact our data protection team.

10.2 Right of Access

You have the right to request a copy of all personal data 7spim Casino holds about you. Access requests should be submitted in writing to our data protection team (see Section 15). We will respond within 30 calendar days, providing a structured summary of your data or explaining any lawful basis for withholding specific data.

10.3 Right to Correction

You have the right to request correction of personal data that is inaccurate, incomplete, or outdated. Many data fields can be updated directly through your account settings. Requests to correct identity or KYC data require verification to prevent fraudulent modifications.

10.4 Right to Erasure

You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where processing is unlawful. This right is subject to legal and regulatory retention obligations described in Section 9 — we cannot delete data we are legally required to retain, but we will clearly inform you of any such constraints when you make an erasure request.

10.5 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes at any time, without providing justification. You may also object to processing based on legitimate interests, though 7spim Casino may continue processing where we can demonstrate compelling legitimate grounds that override your interests.

10.6 Right to Data Portability

Where processing is based on your consent or contract performance, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit it to another controller where technically feasible.

10.7 Exercising Your Rights

To exercise any of the rights described in this Section, please contact the 7spim Casino data protection team using the contact details in Section 15. We may need to verify your identity before processing a rights request. There is no charge for exercising these rights under normal circumstances, though we reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.

Third-Party Services

The 7spim Casino Platform integrates third-party services to deliver its full functionality. These include:

• Payment processors for GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and USDT TRC20 transactions — each governed by their own privacy policies and data handling standards;
• Game software providers whose titles are licensed and hosted on the Platform — game providers may receive limited technical data as described in Section 6.3;
• Identity verification services used to conduct KYC checks during account registration and compliance reviews;
• Customer support platform providers who host live chat and ticketing infrastructure.

7spim Casino is not responsible for the privacy practices of third-party services accessed independently by players outside the Platform (for example, your GCash app or BPI online banking portal). We encourage you to review the privacy policies of any third-party services you use in connection with gaming at 7spim Casino.

International Data Transfers

7spim Casino primarily stores and processes data within systems serving the Philippine market. Where technical infrastructure or third-party service providers result in personal data being processed or stored outside the Philippines, 7spim Casino ensures that such transfers are conducted with appropriate safeguards in place, including:

• Contractual data processing agreements imposing equivalent data protection standards to those required under Philippine law;
• Transfers only to jurisdictions or service providers that maintain data protection standards consistent with the Data Privacy Act of 2012;
• Regular review of international data processing arrangements to ensure ongoing compliance.

You may request information about specific international transfers affecting your data by contacting our data protection team.

Children's Privacy

7spim Casino's services are strictly intended for adults who are at least 21 years of age. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.

If 7spim Casino becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, that data will be deleted promptly and the associated account closed. The incident will be reported to PAGCOR in accordance with licensing requirements.

Changes to This Privacy Policy

7spim Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, legal requirements, or regulatory guidance. Material changes — those that meaningfully affect how we collect, use, or share personal data — will be communicated to registered players via the email address associated with their account, with a minimum of 14 days' notice before the changes take effect.

Minor amendments, such as clarifications of existing provisions or corrections to typographical errors, may be made without advance notice. The "Last Updated" date at the top of this Privacy Policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 7spim Casino protects your data.

Your continued use of the Platform following any amendment to this Privacy Policy constitutes your acknowledgment of the updated policy. If you do not agree to the revised policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.

Contact & Complaints

If you have questions, concerns, or requests relating to this Privacy Policy or 7spim Casino's data handling practices, please contact our data protection team through the following channels:

• Email: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in your subject line for data rights requests.
• Live Chat: Available 24/7 through the Platform interface for general privacy enquiries.

We aim to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days. For complex data access or erasure requests, we may require additional time and will notify you of any extension.

If you are not satisfied with 7spim Casino's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent government body responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through the NPC's official communications.